‘My Family Lounge’ is both a web based portal and an APP for smartphones and tablets where families can manage their enrolment, update their details and change their bookings. Use your email address to log in. Existing families will use the email address previously supplied to the service – just reset your password on the app or portal.

Download the app from the Apple/Play Stores onto your smart phone/tablet.

What can I do in the My Family Lounge APP (for smart phones and tablets)?

  • Make casual bookings for BSC /ASC / Vacation Care
  • Mark casual bookings absent
  • Mark permanent bookings absent

What can I do in the My Family Lounge Web Based Portal (for computers and tablets)?

  • Enrol in to the Jindalee SACP
  • Request changes to permanent days your child is booked in (ASC/BSC)
  • Make casual bookings for BSC/ASC/VC
  • Update children’s enrolment forms, medical information, dietary requirements, emergency contact details and more.

For an overview of the features of My Family Lounge please click here.

Bookings:

All families enrolled in JSACP can make changes to their permanent bookings via the MFL Web Portal (computers or tablets). If you are wanting to swap a permanent regular booking for a one off casual day, please advise the Service. All families enrolled in JSACP can book in for additional casual care days by using the MFL App (smart phones or tablets).

For absences, 48 hours notice is required to avoid being charged – absences are to be notified using the ‘My Family Lounge’ App.

Note: you cannot mark children absent or book in for casual care or vacation care using through the Web Based portal – this can only be done using the App.

Links:

My Family Lounge Portal
Link to Reset Password
Link to change your email address used to log in
My Family Lounge Enrolment Information